247Games ABOUT FAQ
Deposit
How do I register using UPI or Paytm? During registration, select UPI or Paytm, enter payment details, and complete your first deposit to activate.
How long does a deposit take to reflect? Deposits via UPI or Paytm reflect instantly; bank cards may take up to 10 minutes.
Download App
Is the app download free? Yes, completely free. No hidden fees—get ₹21 welcome bonus upon installation.
What bonuses come with app download? Claim â‚ą21 welcome bonus + 37% up to â‚ą5,777 on first deposit. Exclusive app perks!
How do I install the app after download? Open the APK file on Android or follow App Store prompts on iOS. Grant permissions and log in to start.
Can I download the app on multiple devices? Yes, use the same account across devices. Syncs bonuses automatically—no extra registration needed.
Can I use bonus codes on the app? Highlight code redemption process for app users.
Each Bonus
What if I exceed bonus wagering? Extra bets count towards next bonuses. Track in app—maximize your wins!
What is the cashback bonus percentage? Up to 5% on weekly deposits. Auto-credited every Monday—boost your balance!
How do I use promo codes for bonuses? Enter code (e.g., "BONUS21") during deposit. Instant activation—claim now!
How long is the bonus valid? Bonuses expire in 30 days. Use them soon—check "My Bonuses" for details.
What is the first deposit bonus? Get 37% extra up to â‚ą5,777 on your first deposit. Activate in "Bonuses" section.
How do I claim the welcome bonus? Register after download, deposit â‚ą500+, and bonus credits automatically. Wagering applies.
Games
What is a scatter symbol? Triggers free spins regardless of position—land 3 for bonus rounds!
How do I report a game glitch? Screenshot and email to our service team—refunded if confirmed, resolved fast.
Login & Register
How do I register if I'm under 18? Platform is 18+ only. Wait until eligible or explore free demos—play responsibly when ready.
Why does registration redirect to payment? For welcome bonus activation. Skip if not ready—deposit later for ₹21 reward.
What if my password doesn't meet the requirements? Use 8+ characters with letters, numbers, and symbols. Try again or contact support for tips—easy fix!
Can I change my registered email or mobile number? Yes, log in, go to “Profile Settings,” and update after KYC verification—contact support to confirm.
How long does it take to verify my account? KYC verification takes 1-24 hours after uploading ID proof, slightly longer during holidays.
What if I forgot the mobile number I used to register? No worries! Use “Forgot Password,” enter your registered email, and follow the verification link to recover.
How do I register/Sign up? Visit the site, click “Register,” enter your mobile number, email, and password, then verify with OTP. Start in minutes!
Service & More
How do I request account deletion through support? Email support with your account details and reason. Deletion is processed within 72 hours after verification.
What if I suspect unauthorized access to my account? Contact support immediately to freeze your account. They’ll enable two-factor authentication after verification.
What if my bonus isn’t credited after a deposit? Contact support with deposit details; they’ll verify eligibility and credit the bonus within hours.
Is email support secure for sharing personal details? Yes, platforms use SSL encryption. Only share sensitive info via official support channels.
Can customer support assist with payment issues? Yes, they troubleshoot failed deposits or withdrawals. Provide transaction ID and bank/UPI details for quick fixes.
How can I resolve a login issue if my account is locked? Contact support via live chat or email with your account details. They’ll unlock it after verifying your identity.
How do I verify my phone number with customer support? If SMS verification fails, support can manually verify via call or alternate number provided by you.
How long does it take to get a response from customer support? Live chat responds within 1-3 minutes, emails within 24 hours, and WhatsApp queries within 10-15 minutes.
Withdraw
Why was my withdrawal rejected? Incomplete KYC, unmet wagering, or method mismatch. Complete verification—retry in 1 hour.
What is the maximum withdrawal limit? ₹1,00,000 per day for verified users. VIP levels unlock higher limits—upgrade now!
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